We at VeriClean are excited for 2017 and all it may bring for us, with company development plans in place we are excited for what VeriClean will be by this time next year. We have carried out a case study to find out what our customers need the most from VeriClean and where we can improve. Thankfully 97% of customers were 100% happy with the service where the 3% wanted only minor changes to the service they received. All customers felt they had satisfactory communication with us at all times and they all felt comfortable with the level of communication between themselves and our cleaners.
We are dedicated to consistent improvement of our service and we want every customer to feel they can speak to us at any time about any issue they may have with VeriClean so we can rectify any part of their service to restore 100% satisfaction.
If you want a better 2017, a year of less hassle and a cleaner environment, call us on 01792 447071 and speak to our reception.
Happy New Year
March has provided us with our biggest month of growth since we started. We have had an employment drive to keep up with the new work load, we really are that busy.
Because we are the only company that provides the level of service most companies expect. This month, customers have joined us and terminated their contracts with cleaning companies from Bridgend, Swansea and Llanelli. Companies that have been going for nearly ten years are now losing their work as customers decide to join us, a real cleaning company.
As we always say:
Cleaning companies have a notoriously bad name, poor service being the number one complaint we hear about the previous cleaning service supplier at every new contract we take over. VeriClean started because we knew how to work at key points in our service to provide a 100% percent satisfaction cleaning service.
With other cleaning service providers you will notice they make large promises to begin with and then the standard almost immediately disappoints. They only speak to you when the invoice is due and they do spot checks on your office block when the contract is due for renewal.
We can put you in touch with our customers who will tell you the different way we operate, they will tell you the problems they had with other firms and the way we have changed their perception on cleaning service providers.
VeriClean does what it says on the tin, the reason why we have the best name there is for a cleaning company is because we provide the best service a cleaning company can provide.
When signing up with us you will receive your own contract manager who will be with you for the whole duration of the contract. Communication is key.
Call VeriClean and become one of our collection of happy customers.
With our growing success with our Commercial Cleaning in Cardiff in those who are around our capital might see us far more frequently than normal.
We are developing a strong customer base in and around the CF postcode areas and it is clear that a service as great as ours has been needed for a long time.
In a recent interview about our growth up the M4 we were asked what we thought about dedicating services to those who need it in Cardiff this was our reply:
“We are delighted with the success of VeriClean in our capital and the surrounding areas. Once again VeriClean has made it clear that large firms can have faith in our industry once again and there is a cleaning company out there that isn’t full of hot air. VeriClean is making its mark of cleaning services in Cardiff and our customers are thrilled to finally have a company to handle their cleaning needs that doesn’t need constant supervision”
If you need a reliable commercial cleaner for your business call us now on: 02921 671127