Expansion plans go ahead as we make VeriClean franchise zones available across the UK, interested in finding out more?

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The success of this great brand is going to become even greater throughout the remainder of 2017 and through 2018.  Now, the opportunity has opened up to let people invest in becoming a franchisee with VeriClean, we can grow faster than we anticipated.

 

 

 

What we will now have is a pool of people who will have a financial interest in the growth of their own areas, using our attitude to service, an attitude that is unique in the cleaning service industry, we can ensure that customers are taken care of in all areas because franchisees will need the continued success of the organisation to ensure their business grows.

 

 

 

Would you like to become a franchisee?

 

 

 

If the answer is yes, then the next step is to get in touch with us.

 

 

 

 

 

So, what are we looking for?

 

 

 

When we first decided to open the business up and divide areas across the UK into franchise zones, we agreed that we would not accept the offer from anyone unless they proved they wanted the best for our brand, customers and staff.  So, we are after people who share the same sentiment as we do, we wouldn’t let someone with the wrong vision join us, we need everyone singing off the same hymn sheet to ensure our success will elevate their opportunity.

 

 

 

For more information, please make an appointment to visit us or speak with us over the phone.

 

 

 

01792 447071

 

Our Pontardawe based company expands every day!

Pontardawe

Most will drive past this sign without realising that the company just off this junction could solve all their cleaning problems!

Our Pontardawe based cleaning company expands every day.  Pontardawe is a perfect location for our business, its almost central to our area, we can get to the depths of Milford Haven within the same time it takes us to call to a customer in Cwmbran.

We encourage new customers to have faith in a company that has a reputation of brilliant customer service and excellent communication, a company that trains their staff well and carries out what they promise to do .

Next you find yourself passing this junction, indicate, come in to our HQ and speak to us about how we can help solve all your cleaning problems.

01792 447071

“Fantstic start to our fouth year” VeriClean director hints at plans for extended growth

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Carl Jones has issued a great forecast for the future of the already popular cleaning service and the news has already had the attention of competitors as it plans to expand its service structure to accommodate the changing needs of companies and residential customers alike.

In an announcement to staff on Monday morning, Mr. Jones said:

” We have seen a fantastic start to our fourth year in business. The fact that have outlasted most of the competition from when we begun and even companies that were started long before us, makes me sure that we have proven to the industry that we are the best cleaning company to handle the needs of any kind of customer today.  We now have plans for serious growth and our first few weeks into our fourth year of trading has delivered proof our plans will create even more success for this already brilliant company.  We will continue to deliver first class customer service directly from the cleaner, we will continue to set the example of how a professional cleaning organisation should conduct itself and prove to business across South West Wales that finally there is a cleaning company out there that isn’t all mouth and no trousers.  We will show that our company actually cares for its customers and will deliver what is promised throughout our contract and not just ‘leave our staff to it’ like the rest of them do.  We will prove that it is better to buy a full cleaning service than to employ cleaners direct.  We started this company during the worst financial crisis in modern history and now we will develop into to a brand that will be matched by none.  Over the course of the few weeks we will be releasing news on our  newly structured tailored service that will not only provide a service that is value for money but will be a service that no other cleaning company can provide.”

 

The news came after he released plans for new uniforms, new training programmes and new opportunities that will create employment and secure the employment of our many staff for years to come.

Happy New Year, a bigger and better year is coming.

2017

We at VeriClean are excited for 2017 and all it may bring for us, with company development plans in place we are excited for what VeriClean will be by this time next year.  We have carried out a case study to find out what our customers need the most from VeriClean and where we can improve.  Thankfully 97% of customers were 100% happy with the service where the 3% wanted only minor changes to the service they received.  All customers felt they had satisfactory communication with us at all times and they all felt comfortable with the level of communication between themselves and our cleaners.

We are dedicated to consistent improvement of our service and we want every customer to feel they can speak to us at any time about any issue they may have with VeriClean so we can rectify any part of their service to restore 100% satisfaction.

If you want a better 2017, a year of less hassle and a cleaner environment, call us on 01792 447071 and speak to our reception.

 

Happy New Year

“Thankfully there is a cleaning company that gets it right” – a letter of recommendation

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Thankfully there is a cleaning company that gets it right! –  That is right, we get it right, every time.

We all know what it is like to hire an amateur to do something in an effort to save money, don’t we? There is saying, and it goes like this:

“If you think a professional is expensive, wait until you hire an amateur”

This is certainly something one of our new customers have faced using cleaning companies that made all the promises is the beginning but were just awful after a few sessions.  Keep reading below where we have copied a letter from a new customer  who is just delighted to finally get it right.

” Dear Mr & Mrs Jones,

                  Id like to begin by explaining why I am writing this letter today.  Several months ago, my husband and I decided we needed a cleaner to visit once a week while we were in work, so we could have a bit of time over the weekend to just relax.  We responded to an advert we seen on a shop window, their price seemed fair, so we reached for the company in question and found their page on Facebook, things seemed quite authentic so we decided to give them a call. After a conversation on the telephone, we agreed a time where she would visit and we could discuss our needs.  The time came when we were visited by the company who said they had a range of cleaners to suit everyones desired time and day and promised the cleaner we would have was a good worker and a reliable cleaner.  We were told the company advertised itself as a “Professional, fully registered, fully licensed service with CRB checked staff”  Now we were slightly alarmed by the fact that this lady, a proposed business professional did now know that the whole CRB process has now changed to DBS and when we questioned who she was licensed with she couldn’t give us a clear answer,  We decided not to go ahead with the service as the owner didn’t seem reliable.  We were right to go with our gut feeling as we have now discovered that this lady did not have any staff at all, she was working alone, everything she told us was a concoction of tales.  A second attempt we hired a lady who was upfront about the fact that it was only her and we were happy with her £11 per hour charge.  This again, ended in disappointment.

IMG_2814The first visit was good but it went down hill from there.  The following week she decided to turn up later than the arranged time and was busy cleaning when I returned home from work and the week after she didn’t arrive at all.  We spoke to her and she said she had a few problems but would be there next week but that never arrived.  She completely let us down.

We were about to give up when we were told about a company by a friend who had hired this particular company for many months, this company was yours, VeriClean.  As soon as we were in contact with you our experience was easy and completely hassle free.  You arranged for the cleaner to arrive at our home at the set day and time, she arrived promptly, professionally dressed & well mannered.  She explained that she needed time to build a routine but once this was done it would be plain sailing and indeed it was.  We are delighted with the level of service you provide us and we appreciate the hard work Beverley puts in to ensure our house is as clean as possible.  When the cleaner can’t make it you always send a replacement and the manner of your reception is always as pleasant and as helpful as possible.  I couldn’t be happier.

Thank you for your continued effort to ensure our service is always spot on, at last, we found a cleaning company that gets it!

Yours

Mr & Mrs. C “

Judge for yourself.  If you would like a real cleaning company to take care of your cleaning requirements, call us 01792 447071

Can you really trust your cleaner?

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Ask you self this question,  Do you trust your cleaner?

What is the answer? Professionaly, we say the cleaner is only as trustworthy as the company who employs them!

Safety is paramount, you’re leaving them alone in your home, where you live with your family!

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One of the reasons some people say they wouldn’t have a cleaner is because they wouldn’t feel safe leaving them alone in the house.  This is fair enough, it’s a reasonable concern.  Part of our service is not only providing you with a cleaner but also to ensure the cleaner you have is safe, reliable and trustoworthy.

However tempting it might be to hire a cleaner based on their £10 per hour price tag, is it really worth risking the safety of your home?

So, Can you really trust your cleaner?

You would be able to trust our cleaners, we make that clear from the start, so how do we know how trustworthy our cleaners are?

Every staff member with us is made subject to the following:

  • Full reference checking procedure.
  • DBS checking.
  • Criminality declaration upon application.
  • A tight contract including confidential information terms.
  • Consistant on job training.
  • Spot checks.

All of our lovely cleaners will build a firm relationship with you so you feel comfortable with them being there.  They will respond to notes left in your customer booklet and always go the extra mile to ensure you are satisfied.

We also have a spot check system where a supervisor will call to check the standard of work.  Domestic cleaning is alot more popular today and than it was ten years ago and our supervisors know what to look for to ensure the service remains popular.

VeriClean would love to the chance to provide one of our cleaners to your home,  Call us on 01792 447071 to arrange a no obligation meeting to discuss your needs.

You can trust our cleaners and we know you will be happy with the work they put in to keeping your home not just clean, but VeriClean

Happy Staff and Cleaning

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The happier the staff, the better the service

This is true.  all the staff at VeriClean are Happy staff.  They are all willing to do all they can to make our customers happy.  Often our staff drop off at our HQ, even if they dont need to, just to say hello and to enjoy a cup of tea with us.  Every member of our staff enjoy their working day and look forward to seeing their customers, regular clients or new.

Carl Jones & Beverely, head domestic cleaning operative
Carl Jones & Beverely

Beverely Webster is the head domestic cleaning operative.  She was our first employee, a friendly and loyal, hard working cleaner, and a favourite with our clients.  Beverely does what she can every day to help her customers, who are both young and old.  They look forward to seeing her on the days she is due and is often asked for when new customers choose to use our service.

All of our lovely cleaners will build a firm relationship with you so you feel comfortable with them being there.  They will respond to notes left in your customer booklet and always go the extra mile to ensure you are satisfied.

We also have a spot check system where a supervisor will call to check the standard of work.  Domestic cleaning is alot more popular today and than it was ten years ago and our supervisors know what to look for to ensure the service remains popular.

VeriClean would love to the chance to provide one of our cleaners to your home,  Call us on 01792 447071 to arrange a no obligation meeting to discuss your needs.

You can trust our cleaners and we know you will be happy with the work they put in to keeping your home not just clean, but VeriClean

Beverely will be with us for a long time and we are happy she enjoys her job.

 

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