We at VeriClean are excited for 2017 and all it may bring for us, with company development plans in place we are excited for what VeriClean will be by this time next year. We have carried out a case study to find out what our customers need the most from VeriClean and where we can improve. Thankfully 97% of customers were 100% happy with the service where the 3% wanted only minor changes to the service they received. All customers felt they had satisfactory communication with us at all times and they all felt comfortable with the level of communication between themselves and our cleaners.
We are dedicated to consistent improvement of our service and we want every customer to feel they can speak to us at any time about any issue they may have with VeriClean so we can rectify any part of their service to restore 100% satisfaction.
If you want a better 2017, a year of less hassle and a cleaner environment, call us on 01792 447071 and speak to our reception.
March has provided us with our biggest month of growth since we started. We have had an employment drive to keep up with the new work load, we really are that busy.
Because we are the only company that provides the level of service most companies expect. This month, customers have joined us and terminated their contracts with cleaning companies from Bridgend, Swansea and Llanelli. Companies that have been going for nearly ten years are now losing their work as customers decide to join us, a real cleaning company.
As we always say:
Cleaning companies have a notoriously bad name, poor service being the number one complaint we hear about the previous cleaning service supplier at every new contract we take over. VeriClean started because we knew how to work at key points in our service to provide a 100% percent satisfaction cleaning service.
With other cleaning service providers you will notice they make large promises to begin with and then the standard almost immediately disappoints. They only speak to you when the invoice is due and they do spot checks on your office block when the contract is due for renewal.
We can put you in touch with our customers who will tell you the different way we operate, they will tell you the problems they had with other firms and the way we have changed their perception on cleaning service providers.
VeriClean does what it says on the tin, the reason why we have the best name there is for a cleaning company is because we provide the best service a cleaning company can provide.
When signing up with us you will receive your own contract manager who will be with you for the whole duration of the contract. Communication is key.
Call VeriClean and become one of our collection of happy customers.
This is true. all the staff at VeriClean are Happy staff. They are all willing to do all they can to make our customers happy. Often our staff drop off at our HQ, even if they dont need to, just to say hello and to enjoy a cup of tea with us. Every member of our staff enjoy their working day and look forward to seeing their customers, regular clients or new.
Beverely Webster is the head domestic cleaning operative. She was our first employee, a friendly and loyal, hard working cleaner, and a favourite with our clients. Beverely does what she can every day to help her customers, who are both young and old. They look forward to seeing her on the days she is due and is often asked for when new customers choose to use our service.
All of our lovely cleaners will build a firm relationship with you so you feel comfortable with them being there. They will respond to notes left in your customer booklet and always go the extra mile to ensure you are satisfied.
We also have a spot check system where a supervisor will call to check the standard of work. Domestic cleaning is alot more popular today and than it was ten years ago and our supervisors know what to look for to ensure the service remains popular.
VeriClean would love to the chance to provide one of our cleaners to your home, Call us on 01792 447071 to arrange a no obligation meeting to discuss your needs.
You can trust our cleaners and we know you will be happy with the work they put in to keeping your home not just clean, but VeriClean
Beverely will be with us for a long time and we are happy she enjoys her job.