Great start to new year as we employ more commerical cleaners for new customers

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Great start to new year as we employ more commerical cleaners for new customers

Welcome to 2018:

2018 seems to hold much promise for us as an organisation.  We have had a strong recruitment drive to keep up with the demands of our new commercial contracts.

How we select our staff:

Our cleaners are vetted and trained by us at our HQ before they are sent for further training on their new site.  We keep the same cleaners for every job, so they can build a routine that will suit the unique needs of the customer.

 

Our staff:

There is always a happy feeling here at VeriClean when a new member of staff can get on with the job they applied for when they came to us, staff meeting at our HQ get to know one another and can help each other out with advice etc when needed. Things work much more smoothly that way.

The way they work and how the business ensures standards are kept high:

Staff are always happy to do their best in their job if they feel apricated and are recognised for the hard work they do on our behalf. As part of their training with VeriClean we let them know that there will be times when they will have to accept criticism and, although never presented in an unpleasant way, we need them to be aware that inspections take place as part of our company’s commitment to ongoing standards.

Our attitude towards their attitude:

We are great supporters of communication between the customer and our staff, we always encourage a friendly personality and happy smile when our staff meet and work with our customers, everyone needs a pleasant workspace and as part of our recruitment procedure we look for this quality in the right candidate.

Our commitment to privacy:

Confidentiality is so important to us. When our new staff members start working for VeriClean they are asked to sign a confidentiality contract as part of their main employment contact with us. This provides great protection for our customers and their sensitive information.

 

If you need a cleaner you trust

send us an email and we wiull get in touch with you

sales@vericleans.co.uk

or call us

01792 447071

 

Happy New Year, a bigger and better year is coming.

2017

We at VeriClean are excited for 2017 and all it may bring for us, with company development plans in place we are excited for what VeriClean will be by this time next year.  We have carried out a case study to find out what our customers need the most from VeriClean and where we can improve.  Thankfully 97% of customers were 100% happy with the service where the 3% wanted only minor changes to the service they received.  All customers felt they had satisfactory communication with us at all times and they all felt comfortable with the level of communication between themselves and our cleaners.

We are dedicated to consistent improvement of our service and we want every customer to feel they can speak to us at any time about any issue they may have with VeriClean so we can rectify any part of their service to restore 100% satisfaction.

If you want a better 2017, a year of less hassle and a cleaner environment, call us on 01792 447071 and speak to our reception.

 

Happy New Year

Biggest month of growth since we started!

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March has provided us with our biggest month of growth since we started.  We have had an employment drive to keep up with the new work load, we really are that busy.

 

Why? 

Because we are the only company that provides the level of service most companies expect.  This month, customers have joined us and terminated their contracts with cleaning companies from Bridgend, Swansea and Llanelli.  Companies that have been going for nearly ten years are now losing their work as customers decide to join us, a real cleaning company.

 

As we always say:

 

Cleaning companies have a notoriously bad name, poor service being the number one complaint we hear about the previous cleaning service supplier at every new contract we take over. VeriClean started because we knew how to work at key points in our service to provide a 100% percent satisfaction cleaning service.

With other cleaning service providers you will notice they make large promises to begin with and then the standard almost immediately disappoints. They only speak to you when the invoice is due and they do spot checks on your office block when the contract is due for renewal.

 

We can put you in touch with our customers who will tell you the different way we operate, they will tell you the problems they had with other firms and the way we have changed their perception on cleaning service providers.

VeriClean does what it says on the tin, the reason why we have the best name there is for a cleaning company is because we provide the best service a cleaning company can provide.

When signing up with us you will receive your own contract manager who will be with you for the whole duration of the contract. Communication is key.

 

Call VeriClean and become one of our collection of happy customers.

Commercial Cleaning Cardiff

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With our growing success with our Commercial Cleaning in Cardiff in those who are around our capital might see us far more frequently than normal.

We are developing a strong customer base in and around the CF postcode areas and it is clear that a service as great as ours has been needed for a long time.

In a recent interview about our growth up the M4 we were asked what we thought about dedicating services to those who need it in Cardiff this was our reply:

“We are delighted with the success of VeriClean in our capital and the surrounding areas. Once again VeriClean has made it clear that large firms can have faith in our industry once again and there is a cleaning company out there that isn’t full of hot air. VeriClean is making its mark of cleaning services in Cardiff and our customers are thrilled to finally have a company to handle their cleaning needs that doesn’t need constant supervision”

If you need a reliable commercial cleaner for your business call us now on: 02921 671127