Great start to new year as we employ more commerical cleaners for new customers

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Great start to new year as we employ more commerical cleaners for new customers

Welcome to 2018:

2018 seems to hold much promise for us as an organisation.  We have had a strong recruitment drive to keep up with the demands of our new commercial contracts.

How we select our staff:

Our cleaners are vetted and trained by us at our HQ before they are sent for further training on their new site.  We keep the same cleaners for every job, so they can build a routine that will suit the unique needs of the customer.

 

Our staff:

There is always a happy feeling here at VeriClean when a new member of staff can get on with the job they applied for when they came to us, staff meeting at our HQ get to know one another and can help each other out with advice etc when needed. Things work much more smoothly that way.

The way they work and how the business ensures standards are kept high:

Staff are always happy to do their best in their job if they feel apricated and are recognised for the hard work they do on our behalf. As part of their training with VeriClean we let them know that there will be times when they will have to accept criticism and, although never presented in an unpleasant way, we need them to be aware that inspections take place as part of our company’s commitment to ongoing standards.

Our attitude towards their attitude:

We are great supporters of communication between the customer and our staff, we always encourage a friendly personality and happy smile when our staff meet and work with our customers, everyone needs a pleasant workspace and as part of our recruitment procedure we look for this quality in the right candidate.

Our commitment to privacy:

Confidentiality is so important to us. When our new staff members start working for VeriClean they are asked to sign a confidentiality contract as part of their main employment contact with us. This provides great protection for our customers and their sensitive information.

 

If you need a cleaner you trust

send us an email and we wiull get in touch with you

sales@vericleans.co.uk

or call us

01792 447071

 

Expansion plans go ahead as we make VeriClean franchise zones available across the UK, interested in finding out more?

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The success of this great brand is going to become even greater throughout the remainder of 2017 and through 2018.  Now, the opportunity has opened up to let people invest in becoming a franchisee with VeriClean, we can grow faster than we anticipated.

 

 

 

What we will now have is a pool of people who will have a financial interest in the growth of their own areas, using our attitude to service, an attitude that is unique in the cleaning service industry, we can ensure that customers are taken care of in all areas because franchisees will need the continued success of the organisation to ensure their business grows.

 

 

 

Would you like to become a franchisee?

 

 

 

If the answer is yes, then the next step is to get in touch with us.

 

 

 

 

 

So, what are we looking for?

 

 

 

When we first decided to open the business up and divide areas across the UK into franchise zones, we agreed that we would not accept the offer from anyone unless they proved they wanted the best for our brand, customers and staff.  So, we are after people who share the same sentiment as we do, we wouldn’t let someone with the wrong vision join us, we need everyone singing off the same hymn sheet to ensure our success will elevate their opportunity.

 

 

 

For more information, please make an appointment to visit us or speak with us over the phone.

 

 

 

01792 447071

 

Our Pontardawe based company expands every day!

Pontardawe

Most will drive past this sign without realising that the company just off this junction could solve all their cleaning problems!

Our Pontardawe based cleaning company expands every day.  Pontardawe is a perfect location for our business, its almost central to our area, we can get to the depths of Milford Haven within the same time it takes us to call to a customer in Cwmbran.

We encourage new customers to have faith in a company that has a reputation of brilliant customer service and excellent communication, a company that trains their staff well and carries out what they promise to do .

Next you find yourself passing this junction, indicate, come in to our HQ and speak to us about how we can help solve all your cleaning problems.

01792 447071

VeriClean launches “Supersecure Cleaner programme” for all new and current staff.

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Supersecure Cleaner Programme

 

A new, safer initiative has been introduced by VeriClean to ensure you really are getting the security you need when letting a cleaner into your home or office.  Along with standard DBS checks we will now engage in deeper security checks and ongoing staff assessments to ensure that the cleaner that has been appointed really is the best option for the customer.

 

“Although a DBS check is evidence that the person employed has got a clear criminal history we now need to make sure it stays that way.  We will now undertake regular background checks and reference checks throughout the employment of each cleaner to ensure we only employ and keep trustworthy and reliable people.  Not only are we going to enhance the ongoing checks of our cleaners, we are going to upgrade our confidentiality policy and make significant changes to our employment contracts to ensure our staff are as trustworthy as possible.  We are now going to introduce drug and alcohol testing for all staff members and conduct checks randomly to ensure all staff are safe to be trusted on your property.  Our new SSCP will make us the best choice.    ” – Carl Jones

 

Can you afford to trust anyone else?

 

 

 

Carl Jones warns that families looking for a cleaner should choose wisely.

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In the last few months VeriClean have been fortunate enough to welcome new customers into the company that now receive fantastic service but had dreadful experiences with previous cleaners, mostly one man bands.

“I insist, that even if those looking for a cleaner don’t choose to use VeriClean, that they choose wisely”, Carl said when giving a presentation yesterday.  He added that most of the customers who decide to change their cleaner to VeriClean choose to do so because of nightmares with cleaners who are simply just self employed.  ” The trouble with one man band cleaners is that there are no set policies and procedures, no complaints procedure and most importantly, no one to check if the cleaner is safe, reliable and in possession of a clean criminal history, potentially leaving the customer open to all sorts of risk, this is really frightening.  All the cleaner has to do is give them selves a name that gives them basic credibility and people think these are safe to hire.  They pay £1.50 for DBS CHECKED’ logo for their car or van and innocent customers believe they are safe. It is horrifying, and so very dangerous” Carl said.

VeriClean is reputable cleaning company, we have a great name and our growth is testament to our good service.  You can pick your cleaner, pick your cleaning time and day and we will work as closely to the required spot as we can.

We are popular for a reason.

 

Call 01792 447071 to book your cleaner today

“Fantstic start to our fouth year” VeriClean director hints at plans for extended growth

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Carl Jones has issued a great forecast for the future of the already popular cleaning service and the news has already had the attention of competitors as it plans to expand its service structure to accommodate the changing needs of companies and residential customers alike.

In an announcement to staff on Monday morning, Mr. Jones said:

” We have seen a fantastic start to our fourth year in business. The fact that have outlasted most of the competition from when we begun and even companies that were started long before us, makes me sure that we have proven to the industry that we are the best cleaning company to handle the needs of any kind of customer today.  We now have plans for serious growth and our first few weeks into our fourth year of trading has delivered proof our plans will create even more success for this already brilliant company.  We will continue to deliver first class customer service directly from the cleaner, we will continue to set the example of how a professional cleaning organisation should conduct itself and prove to business across South West Wales that finally there is a cleaning company out there that isn’t all mouth and no trousers.  We will show that our company actually cares for its customers and will deliver what is promised throughout our contract and not just ‘leave our staff to it’ like the rest of them do.  We will prove that it is better to buy a full cleaning service than to employ cleaners direct.  We started this company during the worst financial crisis in modern history and now we will develop into to a brand that will be matched by none.  Over the course of the few weeks we will be releasing news on our  newly structured tailored service that will not only provide a service that is value for money but will be a service that no other cleaning company can provide.”

 

The news came after he released plans for new uniforms, new training programmes and new opportunities that will create employment and secure the employment of our many staff for years to come.

Nearly 4 Years since our opening

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At the end of this month we will celebrate our forth anniversary, never did we think then that the little cleaning round the two owners had started would have developed into the great, popular cleaning company it is today.  VeriClean are proud employers and we enjoy great success by new customers who join us every day.

 

Let us help you with your cleaning duties, domestic or commercial.

 

Call 01792 447071.

Happy New Year, a bigger and better year is coming.

2017

We at VeriClean are excited for 2017 and all it may bring for us, with company development plans in place we are excited for what VeriClean will be by this time next year.  We have carried out a case study to find out what our customers need the most from VeriClean and where we can improve.  Thankfully 97% of customers were 100% happy with the service where the 3% wanted only minor changes to the service they received.  All customers felt they had satisfactory communication with us at all times and they all felt comfortable with the level of communication between themselves and our cleaners.

We are dedicated to consistent improvement of our service and we want every customer to feel they can speak to us at any time about any issue they may have with VeriClean so we can rectify any part of their service to restore 100% satisfaction.

If you want a better 2017, a year of less hassle and a cleaner environment, call us on 01792 447071 and speak to our reception.

 

Happy New Year

VeriClean launch new dedicated medical team to handle health care centres

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VeriClean have launched a new dedicated cleaning arm to ensure medical centres, dentists and GP Practices are as receiving the best service possible.

 

In an effort to ensure that everything is handled with precision we have introduced a new standard working formula tailored specifically for the medical centres we serve and ready for the new ones that are starting to join us.

The medical industry needs a reliable cleaning company that isn’t economically greedy.  Try booking a DJ for a wedding, they’ll put money on top just because its a wedding party, and its the same for medical centre cleaning,  it doesn’t need to be more expensive, it isn’t more work, its just a different kind of work.  We are the best priced medical cleaning service in South and West Wales and we have a 100% success rate at keeping these customers happy and retaining them after the end of the first and second year contract.

 

If you need a cleaning company to ensure your cleaning needs are met, in every sector, call 01792 447071.

“Thankfully there is a cleaning company that gets it right” – a letter of recommendation

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Thankfully there is a cleaning company that gets it right! –  That is right, we get it right, every time.

We all know what it is like to hire an amateur to do something in an effort to save money, don’t we? There is saying, and it goes like this:

“If you think a professional is expensive, wait until you hire an amateur”

This is certainly something one of our new customers have faced using cleaning companies that made all the promises is the beginning but were just awful after a few sessions.  Keep reading below where we have copied a letter from a new customer  who is just delighted to finally get it right.

” Dear Mr & Mrs Jones,

                  Id like to begin by explaining why I am writing this letter today.  Several months ago, my husband and I decided we needed a cleaner to visit once a week while we were in work, so we could have a bit of time over the weekend to just relax.  We responded to an advert we seen on a shop window, their price seemed fair, so we reached for the company in question and found their page on Facebook, things seemed quite authentic so we decided to give them a call. After a conversation on the telephone, we agreed a time where she would visit and we could discuss our needs.  The time came when we were visited by the company who said they had a range of cleaners to suit everyones desired time and day and promised the cleaner we would have was a good worker and a reliable cleaner.  We were told the company advertised itself as a “Professional, fully registered, fully licensed service with CRB checked staff”  Now we were slightly alarmed by the fact that this lady, a proposed business professional did now know that the whole CRB process has now changed to DBS and when we questioned who she was licensed with she couldn’t give us a clear answer,  We decided not to go ahead with the service as the owner didn’t seem reliable.  We were right to go with our gut feeling as we have now discovered that this lady did not have any staff at all, she was working alone, everything she told us was a concoction of tales.  A second attempt we hired a lady who was upfront about the fact that it was only her and we were happy with her £11 per hour charge.  This again, ended in disappointment.

IMG_2814The first visit was good but it went down hill from there.  The following week she decided to turn up later than the arranged time and was busy cleaning when I returned home from work and the week after she didn’t arrive at all.  We spoke to her and she said she had a few problems but would be there next week but that never arrived.  She completely let us down.

We were about to give up when we were told about a company by a friend who had hired this particular company for many months, this company was yours, VeriClean.  As soon as we were in contact with you our experience was easy and completely hassle free.  You arranged for the cleaner to arrive at our home at the set day and time, she arrived promptly, professionally dressed & well mannered.  She explained that she needed time to build a routine but once this was done it would be plain sailing and indeed it was.  We are delighted with the level of service you provide us and we appreciate the hard work Beverley puts in to ensure our house is as clean as possible.  When the cleaner can’t make it you always send a replacement and the manner of your reception is always as pleasant and as helpful as possible.  I couldn’t be happier.

Thank you for your continued effort to ensure our service is always spot on, at last, we found a cleaning company that gets it!

Yours

Mr & Mrs. C “

Judge for yourself.  If you would like a real cleaning company to take care of your cleaning requirements, call us 01792 447071